Irbuu lets you delete your account and associated personal data at any time. This page explains how, what gets deleted, and what (if anything) we are legally required to keep.
How to request deletion
Choose any of the following:
- In the app (recommended): open Settings → Account → Delete Account, then confirm.
- Email: send a request to support@irbuu.com from the email address on your account, with the subject "Delete my account".
For email requests, we may ask you to verify ownership of the account (for example, by confirming a code sent to your account email) before we process the request.
What gets deleted
When your deletion request is verified, we delete or irreversibly anonymize the personal data tied to your account, including:
- Your profile: name, email, hashed password, and social sign-in identifiers (Google / Apple / Facebook / Telegram provider IDs).
- Your account activity: favorites, reading progress, in-app activity records, and referral associations.
- Your user-generated content: comments you posted (these are removed or anonymized).
- Authentication tokens and session records.
We also revoke the third-party sign-in link for your account where applicable.
What we may retain (and why)
We may retain a limited set of records where the law requires it or to prevent fraud and abuse:
- Payment / transaction records (amount, currency, status, processor reference) — for tax, accounting, and legal obligations, kept as required by applicable law.
- Minimal fraud/abuse records — for security and legal defense, kept only as long as necessary.
Retained records are kept isolated and are not used to re-identify you for any other purpose. Some payment metadata is also held by our processors (Stripe, Chapa) under their own retention policies.
Timeframe
We complete verified deletion requests within 30 days. Backups containing your data are purged on our normal backup rotation, after which no residual copies remain.
Third-party data
Deleting your Irbuu account does not delete data held by third parties you used to sign in (Google, Apple, Facebook, Telegram) or by our payment processors. To manage that data, use those providers' own privacy controls. You can also revoke Irbuu's access from each provider's account/security settings.
Questions
Email support@irbuu.com and we will help.